What information does ICF require for the Client Coaching Log?

As soon as you begin coaching, you should begin logging client coaching hours. A simple spreadsheet is the most effective log. Four types of clients may be included on the coaching log: individual clients, group clients, internal clients, and third-party clients.  If needed, ICF offers a free template of a coaching log.  

For individual clients, you should document the following:

• Client name 
• Contact information 
• Start and end date of the coaching relationship
• Number of paid and pro bono coaching hours 

Please note that individual clients who do not consent to have their names listed must be left off of the log. The consent should be documented in compliance with all relevant laws (e.g., GDPR). 

For organizations where you provided coaching, in lieu of listing each individual on your log, you may obtain a letter of verification from a contact person at the organization who is authorized to verify your coaching hours. The reference letter must be signed on company letterhead and include:

• Your name
• The name and contact information for the contact person
• A description of the role of the contact person in the organization
• A description of your role in the organization
• Confirmation of the organization’s confidentiality policy
• Confirmation of the number of hours coached, the number of clients coached and the time period the coaching took place

For full details and information, visit the Coaching Experience page.