If there is a confidentiality policy, you must provide a reference letter from a contact person at the organization who is familiar with your work. The reference letter must include:

  • The name and contact information for the contact person
  • A description of the role of the contact person in the organization
  • A description of your role in the organization
  • Confirmation of the organization’s confidentiality policy
  • Confirmation of the information that you have logged for confidential clients

For internal or third-party confidential clients, you must also log:

  • An alias for each confidential client (for example, “Confidential Client 1”)
  • The email address of the contact person at the organization
  • The start and end date of the coaching relationship with each client
  • The number of paid hours that you coached each client