If I do not pass the evaluation, what happens?

If you do not pass the performance evaluation, you initially have two options: a retake or a rescore. 

You may select to retake the performance evaluation by submitting a new performance evaluation recording and accompanying transcript(s) within 6 months of your results notice. The retake fee is $150 USD per recording and retake fees are non-refundable.

Alternatively, you may request a rescore of your original recording(s) and transcript(s) within six months of the date of your results notice. Only one rescore per performance evaluation recording is permitted.

You must pay a fee of $150 USD per recording before the rescore is conducted. In cases where the rescore results in a passing score, you will receive a refund of the rescore fee.

If the rescore result is below passing standard, you will not be refunded the rescore fee. After that, you may purchase a retake to continue with your application. 

1. Log onto your portal and access your application
2. Click on the Performance Evaluation tab you wish to have rescored or would like to submit a new recording for
3. Scroll to the bottom and press the blue button on the left that says "Performance Evaluation Options" 
4. Choose your option and submit your payment